Reference

borneo189 Terms & Conditions for Your Account

These Terms & Conditions explain how your borneo189 account works, including eligibility, verification, wallet use and access to Auto Roulette, Medusa and other listed rooms.

Account rulesWallet conditionsPolicy access
borneo189 borneo189 Terms & Conditions for Your Account
POLICY HELP ROUTES

Where To Ask About These Terms

A clear support path helps when a Terms & Conditions question affects your account or wallet status.

Account policy questions Use the signed-in support path to ask about eligibility, phone verification, duplicate account concerns…
Wallet status checks For DANA, OVO, GoPay, QRIS or bank transfer questions, send the cashier reference and…
Access clarification If Auto Roulette, Valorant or another listed room is unavailable, ask support to clarify…
ACCOUNT DATA PRACTICE

What The Policy Says About Your Details

The Terms & Conditions describe how we handle the details needed to operate your account and answer policy requests.

Data used for account checks

We use details such as your registered phone, login events and payment references to confirm account ownership and assess requests connected with the Terms & Conditions.

Cookies and device signals

Cookies and device information can help keep a browser session active and identify unusual access. Your policy request should name the device or browser involved.

Login protection

Keep your password and phone verification details private. If you suspect another device has entered the account, contact support so the access record can be checked.

Record retention

We retain account and transaction records for the period needed to operate services, resolve disputes, meet legal duties and apply the Terms & Conditions.

Correction requests

You may request a correction when your name, phone detail or payment reference is inaccurate. Send the relevant account step and supporting record through support.

Policy change notices

When these Terms & Conditions change, we update the policy page and identify the effective date. Continued access after that date follows the revised text where local law permits.

Terms & Conditions Questions Answered

These answers address the policy points you are most likely to check before opening or using a borneo189 account. Read the full wording on this page, then contact support with your account reference if a specific clause or wallet record needs clarification.

You can read the current Terms & Conditions on this page before opening an account. The account area may also link to the same policy text and show the date of the latest change.

You must enter accurate details and complete phone verification before account access. Keep your login details private, because the policy treats activity through your verified account as your responsibility.

Yes. The policy covers DANA, OVO, GoPay, QRIS, bank transfer and virtual account records. We may compare the payment name and reference with your registered account before confirming status.

You can ask support to correct inaccurate account details, including a phone number or payment reference. Include the affected field and a matching record so we can assess the request under the policy.

Cookies and device signals can support login continuity and security checks. If a browser issue changes your access, tell support which device and session were involved so the account record can be checked.

Yes. We may pause or restrict access when account details conflict, activity cannot be verified or access is not permitted. Eligibility depends on local law and the policy in force.

Use the support link inside your account and include the clause, account phone number, transaction reference and relevant date. We will use those details to locate the policy or wallet record.