Reference

borneo189 Privacy Policy And Your Data

Our Privacy Policy explains what borneo189 collects when you open an account, sign in from a phone, or use DANA, OVO, GoPay and QRIS.

Account recordsWallet statusCookie choicesPrivacy requests
borneo189 borneo189 Privacy Policy And Your Data
PRIVACY HELP PATH

Get Help With Account Privacy Requests

A clear support path helps when your account record, wallet status or cookie choice needs attention.

Account access If you cannot complete phone verification or reach your account, tell us the device…
Wallet record check For a DANA, OVO, GoPay or QRIS query, send the payment reference and status…
Privacy request Ask for correction, a copy or clarification through our support route.
DATA CONTROL POINTS

Inside Our Privacy Handling Process

We keep this policy practical by connecting each privacy step to an account action you recognise.

Collection

We collect details you enter for an account, phone verification results, sign-in events and payment references from DANA, OVO, GoPay, QRIS or bank transfer when those records connect to your account.

Cookie settings

Cookies can remember your session and selected browser settings. You can adjust cookie controls in your browser, though changing them may require another sign-in or affect how account pages load.

Account security

We check account ownership before discussing personal records. A phone verification step, sign-in event and device detail can help us distinguish your request from an unauthorised attempt.

Retention

We keep account, support and payment records for the period needed for account administration, reconciliation, security checks or legal duties. The applicable reason is assessed before a record is removed.

Correction request

If your name, phone detail or another account record is inaccurate, contact us through the displayed support route. Include the changed detail and we will assess the request against account ownership.

Policy changes

When this Privacy Policy changes, we update the policy page and identify the revised section where practical. Check this page before opening an account or changing wallet settings.

Privacy Policy Answers For Your Account

These Privacy Policy answers address the searches we hear most often about borneo189 accounts, Indonesian wallets, device records and personal requests. If your question concerns a record not covered below, contact our support route with the account detail you can safely share. Where access or eligibility is discussed, it depends on local law.

The borneo189 Privacy Policy covers account details, phone verification, sign-in events, device and browser records, cookies, payment references, support contacts, retention and requests to correct or access your personal records.

Yes. The Privacy Policy includes records connected with DANA, QRIS, OVO, GoPay, virtual account and bank transfer, such as payment reference, amount, status and matching time.

We record practical device and browser details to keep your session consistent, check unusual sign-in activity and connect a privacy request to the correct account. These records support account security and access checks.

Use the support route displayed on our site and ask for a copy of your account records. Include your account phone detail, then complete the ownership check before we discuss or release personal data.

Yes. You can request a correction through support by identifying the inaccurate detail and the replacement. We assess the request against account ownership and may ask for a phone verification step.

Records remain for the operational, security, reconciliation or legal need described by the Privacy Policy. When that need ends, we assess the record for removal or continued restricted storage.

Contact us through the support route shown on the policy page for cookie questions, policy changes or account data concerns. We can explain the relevant setting or direct you to the applicable section.